At Hearthlane Market, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect information to operate our website, process transactions, and improve the overall experience.

Personal Information

When you interact with our website, we may collect personal information such as:

• Name
• Email address
• Billing and shipping address
• Order and purchase details
• Information you voluntarily provide through contact forms or email inquiries

Technical and Usage Information

We may automatically collect certain non-personal information, including:

• Browser type and version
• Device type and operating system
• IP address
• Pages viewed and time spent on the site
• Referring websites or search terms

This information helps us understand how visitors use our website and allows us to improve functionality and content.

How We Use Your Information

The information we collect may be used for the following purposes:

• To process and manage orders
• To communicate about purchases, updates, or inquiries
• To respond to customer questions
• To send optional marketing or newsletter communications
• To improve website performance, content, and product offerings
• To maintain website security and prevent unauthorized activity

We use personal information only for standard retail and website operations.

Email Communications

If you choose to subscribe to our mailing list, we may send occasional updates about new products, collections, or site announcements. You may unsubscribe at any time by using the link included in our emails.

Transactional emails related to orders or account activity will still be sent when necessary.

Cookies and Tracking Technologies

Hearthlane Market uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember user preferences
• Analyze site traffic and usage patterns
• Improve navigation and website performance

You may disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Sharing of Information

We do not sell, rent, or trade personal information. Information may be shared only with trusted third-party service providers who assist with:

• Payment processing
• Website hosting and maintenance
• Email communication services

These providers are permitted to use your information only as necessary to perform their services.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, misuse, or disclosure. While we strive to safeguard your data, no online transmission or storage method can be guaranteed to be fully secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, meet legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may include links to third-party websites for convenience or reference. Hearthlane Market is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date. Continued use of the website indicates acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: support@hearthlanemarket.com